When having ordered items from Roxy Cosmetics you agree to our shipping policy.
The address provided is where the order will be sent to. Any mistakes made to the address cannot be changed after the confirmation email has been received. Therefore, we are unable to issue a refund as Roxy Cosmetics cannot be held accountable for these mistakes.
We do not offer refund for any lost packages as we are not responsible for postage issues.
Standard shipping is an affordable option for customers who don’t mind a small wait. This does not include a tracking number.
All orders will ship within 3-5 business days after purchase.
SHIPPING TIMES AND PRICES.
Costs of shipping will vary depending on the item purchased. Please note that business days do not includes weekends or public holidays.
United Kingdom:
Standard UK: 3-5 business days
United States:
US Standard: 10-12 business days
International: (including Europe)
Standard: 7-10 business days (EU) or 10-12 business days
Due to issues with the COVID-19 outbreak, our processing time may be a bit slower. We’re sorry for any inconvenience caused.
For questions or more information don’t hesitate to email us on: